Business

The Impact of Uninvited AI Attendees in Virtual Meetings

Published January 23, 2025

The next time you’re in a virtual meeting, take a moment to look at the attendee list. Alongside familiar faces like Steve from marketing and Jenny from finance, you might notice unfamiliar names lurking that you weren’t expecting.

These unexpected attendees are not international spies or competitors trying to steal your secrets. Instead, they are AI note-takers, increasingly making their presence felt in the digital workspace. Apps with names like Fireflies, Otter, and Granola are being utilized to assist in meetings by taking notes, summarizing discussions, and tracking actionable items during calls held on platforms such as Zoom and Teams.

These AI tools are not just a passing trend; the global market for AI note-taking is projected to grow by approximately 20 percent annually over the next decade. This development raises several important considerations regarding workplace etiquette and culture.

Understanding Workplace Culture

While incorporating new technologies into our routines can have advantages, it is vital to discuss the implications of letting AI attend meetings on our behalf. At a minimum, it’s essential to ask the meeting host for permission before sending an AI note-taker and to inform all participants that conversations will be recorded and summarized. The collaborative nature of meetings can be undermined when a silent observer diligently transcribes all discussions, possibly leading to feelings of unease among attendees.

Sending an AI to substitute for a human presence can also convey a troubling message to your colleagues. By doing so, you might inadvertently suggest that the meeting lacks importance or is not worth your time, diminishing the value of open dialogue and teamwork.

Legal and Ethical Considerations

Recent incidents highlight the potential pitfalls of AI attendance in meetings. For example, an engineer named Alex Bilzerian discovered that an AI note-taker recorded a conversation with venture capitalists, later sending him a transcript that included sensitive discussions about their business. Such occurrences emphasize the necessity of defining clear policies regarding AI note-taking in the workplace.

Taking the time to consider the legal aspects of AI attendance, including privacy laws and company guidelines, is essential to avoid future problems. Companies lacking a formal policy on AI note-takers should prioritize creating one to ensure clarity and protect employee rights.

While AI can serve as a helpful tool when implemented thoughtfully, it’s crucial to proceed with caution. Embracing technology without fully considering its ethical, cultural, and legal ramifications may lead to unintended consequences.

Conclusion: A Thoughtful Approach to AI Integration

In the right context, an AI note-taker can effectively assist in managing meeting content. It can help track discussions and streamline follow-up action points, making it a practical addition to workplace tools. However, before fully integrating AI into your meetings, take a moment to evaluate the potential implications. A deliberate and thoughtful approach to AI in the workplace will help preserve a collaborative culture while benefiting from modern technology.

AI, meetings, workplace, culture, technology