Otter Enhances Meeting Experience with New GenAI Capabilities

Otter, the AI-driven assistant known for its ability to transcribe meetings in real time, is taking its services up a notch by rolling out Meeting GenAI. This enhancement introduces an advanced suite of AI tools specifically designed to streamline the meeting process. With Meeting GenAI, users gain access to an AI chatbot that responds to inquiries about prior meetings, an AI chat feature for team collaboration, and an AI-generated summary of meetings that highlights key points and action items, all aimed at saving valuable time and improving productivity.

Innovations Tailored for the Corporate World

Although Otter's transcription capabilities have been beneficial to a variety of users such as journalists and students, the new Meeting GenAI tools target corporate environments where efficient meeting management is crucial. These AI functionalities are set to enhance or possibly replace existing AI services found in tools by Microsoft, Zoom, and Google, offering an integrated solution for busy professionals.

Cutting-Edge AI Meeting Assistance

Otter's CEO, Sam Liang, introduced Meeting GenAI acknowledging the challenge of keeping up with a demanding meeting schedule. Users can now benefit from an AI summary that gives a concise overview of each meeting's contents and lets teams query past meeting details with the aid of a sophisticated AI chatbot. Features like asking specific questions such as 'What did the CMO say?' or 'When is the launch date?' help users quickly retrieve relevant meeting information.

Otter stands out by offering the convenience of querying the entire history of recorded meetings, providing a more powerful and comprehensive service. Moreover, Otter's AI chatbot can engage in group channels, answering questions promptly and potentially proactively participating in discussions by analyzing conversation threads.

Data Security and Accessibility

Otter assures that all data is securely stored in the cloud and is only accessible to authorized individuals within a company. The platform's AI features are accessible from various devices, ensuring flexibility and security akin to other cloud services like Dropbox and Gmail. Otter emphasizes that customer data is not used to train its AI unless users opt in to share their recordings.

Affordable Access to AI for Everyone

One of the highlights of Otter's new features is that they come without additional costs. Unlike competitors that charge significant annual fees for AI capabilities, Otter is incorporating GenAI into its free and $20 monthly Business plans, making these advanced tools accessible to a broader range of users and businesses.

Otter, AI, Meetings