Robert Half Earns 2024 CIO 100 Award For its Pioneering AI Initiatives

Published March 18, 2024

Renowned global staffing agency Robert Half has achieved yet another milestone by bagging the prestigious 2024 CIO 100 Award. Their latest triumph acknowledges their innovative exploitation of artificial intelligence (AI) in revolutionizing customer service ventures, particularly with their groundbreaking AI Recommended Client (ARC) tool that enhances data-driven client recommendations for their talent solutions experts.

The CIO 100 Awards is an esteemed ceremony recognizing 100 companies each year that exhibit stellar innovation in IT to boost business value. These entities are celebrated for their unique contributions that range from sharpening competitive edges, streamlining processing systems, catalyzing growth, to enriching customer relationships.

Commitment to Continuous Innovation

"We are elated by this award as it confirms the exceptional performance of our teams in business transformation, data science, and technology. They have been leading the charge in innovation, providing unique tools and enriching our operational processes," remarked M. Keith Waddell, president and CEO of Robert Half. He particularly emphasized the transformative potential of ARC on Robert Half's business practices, underscoring how it showcases their commitment to integrating AI for greater efficiency.

ARC: Shaping the Future of Customer Interaction

With a rich history of exclusive customer data at its disposal, Robert Half has adeptly harnessed advanced machine learning algorithms to reveal patterns in successful client engagement and integrate this insight seamlessly into everyday workflow. This AI-centric approach enables the staff to identify and approach clients more effectively. Furthermore, the ARC system is designed for continuous evolution, ensuring that it consistently updates and optimizes its strategies for maximum interaction personalization.

"Robert Half is entrenched in a perpetual state of evolution and ingenuity," James Johnson, the company's CIO and EVP, stated. "Our objective is to utilize cutting-edge technology to enhance our service offerings to employees, clients, and job seekers, and ARC plays an integral role in this endeavor."

Distinctions in Industry Excellence

Robert Half distinguishes itself by being one of the exclusive set of companies to be honored as a Fortune Most Admired Company for an uninterrupted span of 27 years. Serving as the parent company of Protiviti, a front-running global consulting firm, Robert Half addresses varied professional needs in areas including finance, accounting, technology, administrative support, legal sectors, and creative marketing. Its extensive network spreads over more than 400 locations globally, enveloping almost 100 offices across 18 nations outside the USA.

AI, Award, Innovation