Technology

Amazon Introduces Rufus: The New AI Shopping Assistant

Published February 1, 2024

Amazon.com, the leading e-commerce platform, has recently announced the launch of Rufus, an innovative artificial intelligence (AI) shopping assistant designed to transform online shopping experiences. Rufus makes its debut on Amazon's mobile app in a beta version available to a select group of customers.

Introducing Rufus: Personalized Shopping on Amazon

The arrival of Rufus heralds a new era for shoppers seeking a more personalized and interactive approach to e-commerce. Crafted using advanced AI, Rufus can navigate Amazon's extensive product catalog, offering shoppers valuable insights gleaned from customer reviews, community inquiries, and a wealth of web information. Amazon is poised to progressively introduce Rufus to a broader U.S. audience in the weeks ahead.

Rufus's Capabilities: Beyond a Simple Search

Rufus is equipped not just to respond to search queries but to engage in meaningful dialogues with users. Whether customers are looking for advice on the best products in a particular category or seeking gift ideas for a special occasion, Rufus stands ready to assist. It can compare products across categories and provide well-informed recommendations, taking the guesswork out of shopping online.

Amazon, AI, Shopping