Technology

Tim Cook Acknowledges Apple’s AI Journey

Published October 21, 2024

In the words of a popular character from the movie Talladega Nights, Apple’s delayed launch of Apple Intelligence might seem like a failure when he famously said, "If you ain’t first, you’re last." However, Apple CEO Tim Cook understands that they may not be first in the AI race, but he believes that the extended time taken to develop Apple Intelligence will ultimately yield a superior product.

Apple’s initial rollout of Apple Intelligence, expected on October 28, is likely to be quite basic compared to its Android competitors. For instance, Google’s Gemini already features advanced AI capabilities, including generating and summarizing text. Additionally, Apple’s AI image generation tools and more integrated Siri functions are still without a confirmed launch date. According to Mark Gurman from Bloomberg, improvements to Siri may not be fully realized until 2025.

In a recent interview with The Wall Street Journal, Cook stated, "We weren’t the first to do intelligence. But we’ve done it in a way that we think is the best for the customer." Yet, the capabilities of Apple Intelligence have yet to be fully assessed. Current leaders like ChatGPT and Gemini have already demonstrated their strengths, alongside some weaknesses. Internally, Apple reportedly acknowledges that its AI is lagging by more than two years compared to the industry leaders, with internal studies indicating that Siri is approximately 25% less accurate than ChatGPT.

Furthermore, Apple is planning to integrate ChatGPT functionalities into recent iPhone models and the latest iPads. Although this integration will come with Apple's security protocols in place, user consent will be required to access its generative features.

Being late to the AI game might not be a disadvantage for Apple. By observing the challenges faced by competitors, Apple has the opportunity to enhance its software. The initial rollout of Apple Intelligence offers limited features, currently accessible through the iOS 18.1 beta. These features include tools for writing that assist users in proofreading and summarizing text, and a priority notifications system that highlights the most important alerts.

Cook believes these text summarization features can save users valuable time. He mentioned using the AI to manage his emails, stating it has made a difference in his daily routine. However, others might argue that while summaries can be beneficial, they can overlook essential details, particularly for those requiring comprehensive insights.

Apple’s history is marked by past missteps, like the controversial butterfly keyboards. Despite its track record, the company rarely admits to its failures. Cook maintains an optimistic outlook, believing the focus should be on delivering the best product rather than rushing to be first. He asserted, "If you talk to 100 people, 100 of them would tell you: It’s about being the best."

While Cook's statements reflect a confident front, the fact remains that Apple has entered the AI domain later than its competitors, with its first public AI models launched only in December 2023. Some employees have referred to this delay as a significant internal misjudgment.

Nevertheless, a more capable version of Apple Intelligence may not be necessary to compete with established solutions like ChatGPT. Many believe that achieving a truly functional, "agentic" AI—one that operates effectively across multiple apps—could define success in this field. This level of integration, allowing features like calendar reminders based on text messages, is an ambition that many companies are striving for.

Apple, AI, Technology, Cook