Business

HP Report Suggests AI Could Improve Canadians' Work Relationships

Published March 6, 2024

A recent study from HP indicates that a mere 23 percent of Canadians believe they have a healthy work life, suggesting that most Canadians struggle with their work relationships. However, the study, known as the Work Relationship Index (WRI), proposes that artificial intelligence (AI) could offer a solution to enhancing work dynamics and creating a more fulfilling work environment.

AI as a Catalyst for Change

According to Dave Shull, president of HP Workforce Solutions, AI offers a transformative potential for our work lives. By integrating AI effectively, leaders can educate their employees on the benefits and guide them towards a better understanding and utilization of the technology. This could lead to a more productive, engaging, and balanced work life for employees.

International Perspectives on Work

The WRI report is based on feedback from over 15,000 workers in 12 countries, with Canada ranking seventh in terms of having a healthy work relationship. Nations such as the U.S., U.K., Brazil, Mexico, and India are ahead, with employees in these growing economies reporting higher job satisfaction and confidence in their skills. Mary Ann Yule, HP Canada's CEO notes the positive impact of office returns in these countries, where workers feel more productive and believe that work should contribute to their happiness.

Conversely, workers in mature economies, including Canada, report feelings of disengagement and lower productivity when facing strained work relationships. This may even lead to considerations of leaving their organizations.

Leadership and AI in the Workplace

The WRI study reveals that a majority of IT decision makers and executives see AI as instrumental in improving work relationships. Younger employees, especially those from Gen Z, might worry about AI potentially replacing their jobs, and are less convinced about AI easing their workload. This indicates a necessity for leadership to educate and train employees on how AI can be an asset rather than a threat.

With 42 percent of knowledge workers unsure of when to use AI and 58 percent looking to senior leadership for direction in AI adoption, the message is clear: leaders play a vital role in leveraging AI for better workplace outcomes. Training on AI usage is a point of agreement among both leaders and employees, highlighting the need for strategic AI education.

Stella Low, HP's Chief Communications Officer, emphasizes the opportunity leaders have to empower their workforce through AI, urging them to take action towards a more inspired and committed workforce in today's changing work landscape.

AI, workplace, Canada