News

U.S. FCC Bans AI Voice-Cloning Robocalls to Combat Fraud and Misinformation

Published February 9, 2024

In an effort to combat fraudulent activities and reduce the spread of election-related misinformation, the Federal Communications Commission (FCC) has announced a ban on robocalls utilizing AI-powered voice-cloning technology. This move is seen as a significant step towards protecting consumers from increasingly sophisticated scams that often employ the use of artificial intelligence to mimic the voices of well-known figures, political candidates, or even family members.

Empowering State Attorneys General

The recent FCC ruling grants state attorneys general the authority to pursue legal action against individuals and organizations behind these deceptive AI-generated voice robocalls. By making the usage of AI for creating synthetic voices in robocalls illegal, the commission is opening additional legal avenues for state law enforcement to hold perpetrators accountable and provide better consumer protection.

Gravitation Towards Misinformation

The FCC has expressed concerns over the increased rate of robocalls in recent years, many of which have the potential to mislead consumers with false information. The decision comes in light of incidents where residents, such as those in New Hampshire, received robocalls with voices similar to prominent personalities like President Joe Biden, which contained misleading directives about voting. The FCC chairperson, Jessica Rosenworcel, emphasized that this ruling serves as a warning to fraudsters and equips state attorneys with new tools to clamp down on scams.

Robocall Penalties and Statistics

Robocalls have been a significant issue in the U.S., with annual numbers reaching up to 55 billion calls, and a noticeable portion of these calls has been involving advanced voice-cloning technology. The FCC even issued its largest fine ever, a staggering $300 million, in the face of what it calls the 'largest illegal robocall operation' it has ever investigated. Although this particular operation did not involve voice cloning, the penalty underscores the severity with which the FCC is addressing the robocall issue.

Robocalls, FCC, Fraud