Business

The Rise of Chief AI Officers in Corporate America

Published January 29, 2024

The world of corporate America is witnessing the birth of a hot new role - the Chief Artificial Intelligence Officer. While fears around AI technology replacing jobs have been a topic of long discussion, the reality is turning out quite differently. With the rapid advancement of AI, a plethora of industries including law firms, hospitals, insurance companies, government agencies, and universities have found themselves in need of leaders to steer their AI initiatives. This need has given rise to the creation of senior executive positions focused solely on AI.

AI Leadership at Mayo Clinic

The Mayo Clinic in Arizona paved the way by introducing the position of Chief AI Officer, a move that came in response to the frenzy generated by AI technologies like ChatGPT in 2022. Dr. Bhavik Patel, a radiologist with expertise in AI, took up this newly minted role to spearhead the integration of AI across various departments in the institution, working on projects such as developing an AI model that could accelerate the diagnosis of certain heart diseases.

AI Jobs on the Rise Across Industries

This trend in employment is not confined to healthcare. Tapping into AI's potential has led companies such as Equifax, Ashley Furniture, and Eversheds Sutherland to welcome AI executives into their ranks. Even The New York Times has joined in, appointing a director for AI initiatives. Government bodies are also keeping pace, with over 400 federal departments and agencies actively searching for Chief AI Officers. This push for AI leadership roles aligns with a presidential executive order to establish safeguards for the technology's use.

These AI-centric roles are emerging as organizations seek to navigate the potential and challenges presented by this transformative technology. For instance, health insurer Florida Blue promoted an executive to focus on AI and behavioral science, exploring applications such as an internal chatbot to aid in coding and data analysis. Similarly, consultancy giant Accenture increased its AI competency by establishing a Chief AI Officer to guide clients in integrating AI into their business operations.

The Evolution and Future of AI Roles

Executive roles often evolve in response to technology shifts and economic changes. In the past, companies have seen the creation of positions like Chief Information Officers and Chief Data Officers in response to advances in computing and regulatory changes after the financial crisis. Now, AI executive roles are the latest in this evolution, formed to leverage the technology's potential while mitigating its risks.

While some experts believe AI will become so embedded in work that specialized AI titles may fade away, others argue that the Chief AI Officer role has lasting relevance. These executives often play crucial roles in regulatory compliance, communication, and finding ways to improve efficiency using AI. As health care and other industries continue to uncover gaps in their operations, AI executives are positioned to use artificial intelligence in smart and effective ways to bridge those gaps.

AI, Leadership, Corporate