Business

Microsoft Study Unveils Hidden AI Tool Use by Employees Amid Job Security Fears

Published May 8, 2024

A recent study conducted by Microsoft Corp. and LinkedIn has shed light on an interesting trend in the current workplace environment - the adoption and concealment of artificial intelligence (AI) tools by employees. This study has revealed that AI usage has never been higher, yet employees are deliberately hiding their use of these tools. The core of the issue lies in the fear of potential job replacement, a concern that has led to a significant percentage of workers not disclosing their reliance on AI for some of their essential tasks.

Survey Findings: AI Use and Employee Concerns

According to the findings from the Annual Work Trend Index, 75% of workers are utilizing AI in some aspect of their work. Nonetheless, a startling 53% of them are reluctant to divulge their use of AI for their most important tasks, driven by the anxiety that acknowledging the role of AI in their workload might render their positions obsolete. This worry is profound enough that nearly half of the professionals surveyed are contemplating a job change in the next year due to the threat AI poses to their job security.

AI Demand vs. AI Training Discrepancy

Notwithstanding the apprehension employees feel, the demand for individuals skilled in technical AI capabilities has dramatically increased by 323% over the past eight years. Workers with knowledge of AI tools such as ChatGPT and Microsoft Copilot are sought after, even those from non-technical backgrounds. Yet, there is an evident disconnect when it comes to company-provided training; while two-thirds of leaders would be hesitant to hire without AI proficiency, less than half of the global workforce actively using AI at work have been formally trained in it by their employers.

Diverse Views on AI's Impact on Employment

This study aligns with the broader dialogue surrounding the effect of AI on employment. Some industry leaders like Mark Zuckerberg, CEO of Meta Platforms Inc., have expressed concerns about AI's potential to replace jobs traditionally held by humans, specifically white-collar roles. Conversely, Satya Nadella, CEO of Microsoft, offers a more optimistic outlook, positing that AI will enhance job quality and wages as it enables employees to contribute a higher level of expertise.

The Upside for Workers

Amid these different perspectives, the study indicates that employees themselves recognize the benefits that AI tools bring to their professional lives. A vast majority believes that AI competency is vital to stay competitive in the workforce, and almost 70% think that AI can accelerate their chances of promotion.

AI, workplace, concealment