Technology

OpenText Releases Cloud Editions 24.1 Featuring AI-Driven OpenText Aviator

Published January 23, 2024

OpenText™ (NASDAQ: OTEX) officially unveiled its newest Cloud Editions 24.1, introducing fresh features for OpenText Aviator, marking a significant step forward for their opentext.ai strategy. This release showcases how Artificial Intelligence (AI) can transform traditional workflows, providing secure information management and governance without requiring data migration.

AI's Growing Influence on Business

The adoption of AI is rapidly spreading across all industries, with predictions that by next year, 30% of major organizations will use AI to generate personalized content, up from just 2% in 2022. By 2026, AI is expected to automate 20% of routine tasks, highlighting the critical role AI plays in modernizing business operations. OpenText is aligning itself with this transformation to support organizations every step of the way.

A New Era of Business with OpenText Aviator

Mark J. Barrenechea, the CEO & CTO of OpenText, emphasizes that Cloud Editions 24.1 is not just an enhancement but a catalyst for changing how businesses function. Reliable data is key for AI's success, and the latest advancements in the Aviator suite, integrated with OpenText information management platforms, ensure that customers are well-equipped to stay ahead.

Cloud Editions 24.1 has enhanced the Aviator portfolio with:

  • Content Aviator™: Now on Extended ECM™, it introduces conversational search and language functions to improve content access and employee productivity.
  • IT Operations Aviator™: On SMAX, it facilitates IT service requests, reducing costs and support staffing needs.
  • Thrust Studio™: Provides tools for developers to create applications using OpenText Thrust APIs, now with early access.

According to David Milette, Cofounder and Chief Technologist at SQALogic Technologies, AI's potential is undeniable. With it comes new challenges in Quality Assurance, requiring shifts in responsibility. OpenText's Aviator offerings, he suggests, simplify the transformation process by providing crucial insights to tackle potential issues and refine strategies.

OpenText has rapidly been advancing its AI capabilities since introducing opentext.ai and Aviator in August 2023. OpenText Aviator is designed to address multiple enterprise use cases:

  • IT Operations Aviator™: AI virtual agent for Service Management Automation X (SMAX).
  • DevOps Aviator™: Accelerates software delivery with AI.
  • Content Aviator™: Enhances workplace information retrieval.
  • Experience Aviator™: Integrates CCM software with AI for better material production.
  • Cybersecurity Aviator™: Utilizes machine learning for threat detection.
  • Business Network Aviator™: Brings generative AI and LLMs to supply chain management.

Aside from these, the Aviator Platform comprises tools for data administration and analysis, Aviator Search simplifies enterprise search, Aviator IOT connects IoT endpoints, and Thrust delivers cloud API services and developer tools. The Aviator Lab allows partnership for experimentation with AI experts in a secure environment.

To conclude, OpenText positions itself as a leader in the AI-driven digital transformation landscape, offering robust information management solutions via its Cloud Editions platform.

OpenText, AI, innovation, cloud, business