Business

PwC Signs Major Deal to Adopt OpenAI's Enterprise Solutions

Published May 30, 2024

Professional services giant PwC is set to become OpenAI's largest client by integrating ChatGPT Enterprise into its operations. The firm will extend access to this advanced artificial intelligence to a substantial number of its workforce, encompassing 75,000 employees in the United States and 26,000 in the United Kingdom. This move underscores a broader trend in the industry as companies increasingly turn towards generative AI tools.

PwC Enhances Workflows with ChatGPT Enterprise

PwC is not only adopting OpenAI's enterprise version of ChatGPT for its substantial staff but is also taking an influential role as the first reseller of the product. They see generative AI as a pivotal technology in their operations, already implementing AI-based discussions with a vast majority of their consulting clients in the US and UK. The custom GPT models PwC is developing are meant to optimize tasks such as tax return reviews and the production of various reports and dashboards. These strides into advanced AI technology align with PwC's strategy, coming on the back of their commitments to inject around $1 billion into generative AI.

OpenAI's Expanding Enterprise Influence

OpenAI's enterprise endeavours extend beyond the partnership with PwC. Seeking to expand its reach in the corporate sector, OpenAI has been courting other heavyweights in the industry. CEO Sam Altman has been presenting AI solutions to executives from numerous Fortune 500 companies, demonstrating the potential of AI to revolutionize business practices. Furthermore, media conglomerate News Corp has engaged with OpenAI in a content-focused agreement, signaling a growing interest across various sectors in the capabilities of generative AI.

PwC, OpenAI, ChatGPT