Business

Airbnb Cracks Down on New Year's Eve Parties Using AI

Published December 31, 2023

To mitigate disturbances from raucous New Year's Eve celebrations, Airbnb Inc has implemented an advanced AI-driven strategy to restrict parties at its listed properties. This initiative is part of Airbnb’s wider attempt to enforce its no-party rule, which was officially adopted in 2022.

What Prompted the Action: The crackdown focuses on high-risk bookings, which are often indicative of potential parties, during key holiday periods such as Memorial Day, Halloween, and particularly New Year's Eve.

Earlier in the year, over Memorial Day, the company had introduced extra restrictions targeting certain one-night and two-night stays and had blocked bookings that the AI system flagged as high-risk. This assessment was based on the renter's history, the booking's closity to their home, and whether it was made last-minute.

During the last New Year’s Eve, Airbnb reported significant success in preventing party attempts. In the US, over 63,000 attempted bookings were stopped; additionally, 13,200 were blocked in the UK, and another 5,400 in Australia according to company statements.

The technology behind these preventative measures involves a "proprietary AI and machine learning system" that evaluates various aspects of a booking request. Some of the scrutinized factors include the stay’s length, its closeness to the guest’s home, and how last-minute the booking is.

If a booking for an entire home with a one to three-day stay looks especially risky, the rental platform may block it outright. Guests who get past the initial screening and secure a reservation for the holiday period must then agree to Airbnb’s party ban policy.

Naba Banerjee, who oversees trust and safety at Airbnb, highlights the company's dedication to responsible technology use benefiting hosts, guests, and local communities. The objective of these AI-powered actions is to safeguard the well-being of the neighborhoods in which Airbnb operates.

"We aim to use technology like AI thoughtfully so that it serves the hosts, guests, and communities. We believe these measures will have a beneficial impact on the places we serve," Banerjee stated.

Airbnb, AI, Parties